Terms of service

By using our website and placing an order with Red Dreams, you agree to the following:

1. Orders

  • Please provide accurate contact and address details.

  • Orders cannot be canceled once dispatched.

  • We may cancel or verify any order if needed.

2. Payments

  • Cash on Delivery (COD) is available nationwide.

  • Customers must pay the exact amount at delivery.

3. Shipping

  • Delivery time: 3–7 working days depending on location.

  • Free shipping on orders above Rs. 3,000.

4. Returns & Refunds

  • Returns are accepted within 7 days for unused and undamaged items.

  • Undergarments, accessories, jewelry, and sale items are non-returnable.

  • Refunds are issued only if exchange is not possible.

5. Product Information

  • Colors and details may vary slightly due to lighting and screen differences.

  • Stock availability may change without notice.

6. Privacy

  • Customer information is kept confidential and used only for order processing.

7. Misuse

  • Fake orders or refusal at delivery may lead to blocking from future purchases.